How
do I set up my computer?
You simply create
a new dial-up connection using the 1Cent dial-up
number which is a local call for you.
This can be done a number of ways. Probably
the simplest is to use your Internet Connection Wizard.
You can also download
our setup program which will take care of the setup for you.
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Can I change
my username?
Usernames
are pre-assigned and cannot be changed.
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What's my
e-mail address?
E-mail addresses
are not included in our plans. That's one of the ways we're keeping
our cost down for you to have 1 cent per minute internet service.
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Does my account
ever expire?
Your account doesn't have
an expiration date but it will eventually run out of minutes. There
is a minimum charge of 100 minutes per 30 days. If you use over 100
minutes in those 30 days, no additional charges will apply. If you use
under 100 minutes in the 30 day cycle, your account will be charged
the difference between the minutes used and 100 minutes.
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What happens
when my minutes run out?
When your minutes run out,
you won't be able to login to our service any longer. You may recharge
your account at any time.
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I keep getting
knocked off. What gives?
Some modems are very aggressive
and continuously try to renegotiate a faster connection. We don't knock
people off of their connection since there's no reason to.
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How can I
add more minutes to my account?
You may send a check or money
order in with your username on it and the number of minutes you wish
to add to your account. We also accept Visa and Master Card if that
works better for you. Call us with that info.
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Where can
I check how many minutes I have left?
Click Here
to check your usage.
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Can I use
an email program like Outlook Express for online email services such
as Hotmail or Yahoo?
Each online email service
offers differing services. Please check with the particular service
you use for your free email account to see if they support using an
email program.
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